Nov 29 2007
Work at home jobs - Customer Service
Customer service is one of the most popular work at home jobs. The main job requirement is talking and helping customers over the phone. Other requirements could include: high speed Internet, a quite working environment, computer hardware (such as certain CPU speed and RAM) and software (anti-virus software), a land-line telephone line etc..Many companies have testing and training processes.
The type of customer service jobs includes general customer service, call centers, taking orders, airline reservations, telemarketing, help desk and others jobs involve phone work. Generally you can make anywhere from $6.00 to $15.00 doing home based customer service jobs.
One of the obstacles many people encounter is the requirement of quite working environment. For moms have young children or pets (such as dogs), often times its hard to avoid the background noise. To overcome this, you can try a good noise cancelling headset. Another tip you can try is if you have touch tone phone, press *2*, this eliminates all background noise except your own voice.
Also, many work at home moms work the phone jobs while the kids are sleeping, such as early in the morning or late at night, or on weekends while there is someone (such as spouse) that can help with the kids. Some companies have flexible schedules you can choose from such as West and LiveOp.
Below is a list of legitimate companies that hire home based customer service representatives. They don’t charge you a fee to apply for the job, some make you pay background check ONLY after they decide to hire you.
- 1-800-Flowers.com
(customer service, regular and seasonal) - Accolade Support
(help desk) - ACD Direct
- Alpine Access
- American Airlines
(reservation agents, Fort Worth, TX & Tuscon, AZ areas) - Answer1
- Arise.com - (formerly Willow CSN, must incorporate, cost may be prohibitive)
- ARO, Inc.
- AuraLog - (some location restrictions)
- Blue Zebra - (appointment setting, administrative assistant)
- Brighten Communications - (telemarketing)
- Channel Blend - (call center agents)
- Cloud 10 .
- Customer Loyalty Concepts
- eCallogy
- Fil-Can Communications
- Grindstone
- HirePoint
- Hotpoint Marketing
- J.Lodge - (call center)
- Jet Blue (reservations, Utah)
- LiveOps
- MicahTek, Inc.
- Niteo Services
- O’Currance (inbound calls, sales)
- onPoint@Home
- Overflow, Inc.
- SCI Live
- Secure Call Management
- Service800.com - (call center)
- TeLCare - (telephone satisfaction surveys)
- TeleLink Call Centre
- TeleReach - (appointment setting)
- TeleTech
- TelExpertise, Inc. - (call center)
- Time Communications
- Ver-A-Fast Corporation (newspaper subscriber customer service)
- VIP Desk
- VoiceLog, LLC - (verification agents)
- West At Home Agents
- Westat
- Working Solutions
- XAct TeleSolutions
