HSN Hiring Work at Home Sale Representatives

HSNHSN currently is hiring work at homes sales representatives in the states of Virgina, Tennessee and Florida. Those are part time or full time positions. They are hiring in the following locations:

Full time and Part time at TN-Nashville
Full Time at Virginia -Roanoke
Part Time at FL-Saint Petersburg

Responsibilities include but are not limited to:

  • Field inbound calls from our customers with potential for extended periods of high volume
  • Maintain a quiet remote work environment free of background noise
  • Apply active listening skills, interject and paraphrase appropriately to best understand the customer’s needs and wants
  • Utilize tone/enthusiasm to provide energy into the customer interaction that will drive sales and customer satisfaction
  • Responsible for promoting sales and upsells – offer alternatives, and closes sales while maintaining rapport with customers

Qualifications

Minimum Requirements & Essential Functions:

  • Must have a high school diploma or GED equivalent
  • Standard telephone service (analog landline) (540 area code) with a wired jack near your computer
  • Work At home phone number must be the home residence
  • Previous experience in sales or customer service
  • Strong PC skills to include: Internet, Microsoft Windows and Outlook
  • Strong organizational, detail orientation and follow through skills
  • Strong communication skills and a desire to make customers happy
  • Ability to connect with the customer and bring excitement to the call

Work at home Technical Requirements:

HARDWARE

  • Windows Vista (Service Pack 2), Windows 7 or 8, Macintosh (OS X 10.6 or later)
  • Minimum Processor Type: Intel, AMD Athlon, AMD Duron, Celeron or Pentium III or better with a minimum processor speed of 1 GHZ (1000 MHz) and a minimum RAM of 1 GB for Windows 7 and Windows Vista
  • 500 MB minimum free disk space
  • Sound Card with Speakers
  • 17″ or larger color monitor capable of displaying a resolution of 1024 X 768
  • Mouse and Keyboard (wireless is allowed). If using a laptop computer, you must have a wired desktop mouse connected to the laptop for proper navigation
  • Headset compatible with your phone and connected to the phone (wireless headset/phone is not permitted)

SOFTWARE

  • Internet Explorer Version 7.0 or higher
  • Anti-Virus protection installed. Please ensure that your chosen anti-virus program does not install a “FIREWALL” option.

SERVICES

  • Employees are responsible for the quality of their connections. If HSN determines that the quality or consistency of the service is not acceptable, the employee will be required to provide a traditional POTS line (non-IP telephone line) within an allotted timeframe determined by Leadership.
  • High speed internet connection with download speed of at least 1 mbps and upload speed of 768K kbps or more (cable modem, DSL or FIOS). No Satellite, Broadband, wireless or Dial Up services
  • Standard copper line phone service from a local phone company or bundled service from your internet provider
  • HSN does not approve the use of carriers such as Vonage, Lingo, Skype, packet8, Sudden link, Embarq, Magic Jack and ATT U-Verse at this time.

If you are interested in this work at home job opportunity, please visit the job listing page here for more information and to apply. Good luck!

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