Sitel Hiring Work At Home Customer Serivce Agents

Sitel_logoSitel currently is hiring work from home customer service associates. Sitel offers both full-time and part-time positions. All associates are hired as employees. Associates must be able to train full time, 40 hours per week.

They are hiring in following states:

Alabama, Arizona, Colorado, Delaware, Florida, Georgia, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maine, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia and Wisconsin.

Job Description

As a Work@Home associate, you will be providing customer services answering calls.

Customer calls will be routed to your home office. Calls may involve billing inquiries, account or product inquiries, product or service orders, installation scheduling or technical product trouble shooting.

Home Office Requirements

Sitel will provide some or all of the required equipment. Types of equipment to be provided will vary by project.

Must have Home office free from noise, distractions and interruptions during your shift.

All work-at-home associates will be responsible for providing their own Internet service – must be high speed Internet with DSL or cable. NO dial-up, satellite or wireless connection. Minimum Download speed 1.5MB, upload speed 1.5MB.

Work-at-home associates will work from their personal computer. Computer must meet the following requirements for operation system – Windows 7 or 8:

For Windows 7:  RAM – Required 2 GB; Processor Speed – Dual Core 2 Ghz or better; Free Space – 20 GB;  Anti-virus – TBD

For Windows 8: RAM – Required 4 GB; Processor Speed – Dual Core 2 Ghz or better; Free Space – 20 GB; Anti-virus – TBD

NO  support for Apple/Macintosh computers for employee owned equipment.

For your convenience, the application process includes a built-in computer diagnostic test to determine if your computer meets our requirements.

Experience

  • Prior customer service experience preferred
  • Sales experience a plus; all projects will involve sales
  • Self-motivated and able to work independently
  • Excellent verbal and listening skills
  • Professional and articulate voice
  • Ability to multi-task in several computer applications at once while holding a conversation with a customer
  • Enjoy working in a fast paced, and at times, hectic environment while maintaining a professional attitude

Benefits

  • Paid professional training attended from the comfort of your home
  • Medical and dental benefits for full-time employees
  • 401(K)
  • Hourly based pay with possible incentive opportunities
  • Vacation and holiday pay
  • Paid through direct deposit or total pay card (debit card)
  • Employee discounts with Sitel’s many major brand-name partners including consumer electronics companies, PC manufacturers, satellite service providers and mobile communication companies.

If you are interested in this work at home job opportunity, please click this link: http://www.sitel.com/careers/work-home/workhome-agent-job-description/ for more information and apply.

Work at Home Health Guide Job with Magellan Health Services

MHlogoMagellan Health Services currently is hiring work at home health guide.

Job Summary

Provides ongoing, community-based support for an assigned caseload of health plan enrollees to improve access to care and coordinate care. Establishes a relationship with the enrollee, the care coordination team, and his/her providers. Conducts new enrollee outreach and orientation, arranges appointments and transportation as needed. Assists the enrollee in learning to navigate the health care delivery system, community resources, transportation, and effectively use health plan benefits.

Minimum Requirements

  • Education: Associates Degree
  • Experience: 1-3 years
  • Field(s) of study: Social Work, Practical Nursing, or related health care
  • Job Specific: Community-based or home health care experience requires
  • Industry: Community service, health care or social services
  • An equivalent combination of experience and education is acceptable.
  • Computer Skills: Ability to use computers
  • Licenses, Certifications, etc.: Must have a drivers license and automobile in good working condition. Practical nursing background requires LPN.
  • Ability to form trusted relationships quickly and easily.
  • Experience with individuals who have severe mental illness or chronic medical conditions.
  • Good verbal/people skills. Ability to function independently and as a team member.

Preferred Qualifications

  • Education: Bachelor’s degree preferred
  • Experience: Managed care experience preferred. Experience documenting in a clinical record or information system, preferred.
  • Knowledge, Skills, Abilities: Knowledge of local community resources preferred. Familiarity with health care coding (ICD, DSM) preferred.

How to apply?

If you are interested in this work at home online tutoring job at tutor.com, please visit the job listing page here for more information and apply. Good luck!

Online Tutor Jobs at Tutor.coom

tutor-logoTutor.com currently is hiring part time online tutors on the subjects of: Economics, Chemistry, Calculus, Statistics, Trigonometry and more.

Tutoring with Tutor.com is an opportunity to earn extra income. Tutors are paid every month, and pay is based on the subjects tutored and the number of hours tutored. Tutoring schedule is flexible.

Qualifications to become a tutor:

  • Currently reside in either the US or Canada and have a valid Social Security or Social Insurance number
  • Be eligible to work in either the US or Canada
  • Available to tutor a minimum average of 5 hours per week
  • Possess strong content knowledge in English, math, science, or social studies at the level you wish to tutor—our service covers elementary grade through first year college
  • Demonstrate the ability to explain concepts to young people of a variety of ages within our online environment
  • For most subjects, an applicant must be a College Sophomore or Higher or have graduated from an accredited US or Canadian University by the Fall of 2013 in order to proceed with the application process.
  • A college degree is required to tutor the following subjects: Accounting, Economics, Finance, College Essay Writing and College Statistics. Equivalencies or evaluations of degrees earned outside of the U.S. or Canada are not accepted.
  • Pass more than one subject exam in the Tutor.com application process

System requirements:

  • Windows XP (w/Service Pack 3), Vista (w/Service Pack 2), Windows 7 (w/Service Pack 1), or Windows 8 (w/Service Pack 1).
  • 2.0 GB of system memory (RAM)
  • Single Core Processor at 2.4 GHz or Dual Core Processor at 1.8 GHz (manufactured on or after 2004)
  • High-speed internet access
  • Microsoft Internet Explorer 8.0 or higher
  • A working headset with microphone is required for voice communication
  • In addition, the classroom software requires a minimum resolution of 1024 x 768. Please note, if you are using a netbook or mini-laptop those systems can only support 1024 X 600 and are therefore unable to run our classroom software.
  • Tutor.com does not support Mac computers for tutors at this time. However, if you are able to run Windows applications (for example, through a multi-boot utility like Boot Camp) and have Microsoft Word, you may continue with the application.

How to apply?

If you are interested in this work at home online tutoring job at tutor.com, please visit the job listing page here for more information and apply. Good luck!

Marriott International Hiring Home-Based Customer Care Sales Specialist

MarriottMarriott International currently is hiring work at home customer care sales specialists (reservation agents) at the San Antonio Global Reservations Sales and Customer Care Center, with the Opportunity to work from home after 90 days.

This is a full time position.  Starting wage is $10.00 per hour.  Flexible schedules determined monthly. Paid training is from 5:00 pm to 1:00 am Monday through Friday for 4 weeks.

In addition to competitive benefit packages, Marriott offers employees following:

  • Valuable room rate, food and beverage, and retail discounts at global Marriott locations
  • Paid time off after 90 days for full time associates
  • Convenience of having the opportunity to work from home and save time, money, and gas
  • Tuition reimbursement and flexible scheduling to accommodate school schedules
  • Retirement saving plan
  • Professional development and career advancement opportunities

Job Summary:

Customer Care Sales Specialists service incoming calls. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.

How to apply?

If you are interested in this work at home job opportunity, please visit the job listing here for more information and apply. Good luck!

American Express Hiring Part-Time Home Based Customer Care Professional

american-expressAmerican Express currently is hiring home based customer service specialists across the United States. This is a part time position. Average pay is $16.13 per hour or more based upon prior work experience and performance on the job. Top performers earn over $28 per hour (rate includes base salary plus incentive dollars). Paid training will be provided in the comfort of your home (100% attendance required).

Locations  currently hiring in:

Alabama , Arizona, Arkansas, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming

Responsibilities

  • Deliver extraordinary customer care by responding to customer questions and concerns in a polite, courteous and professional manner at all times
  • Grow and nurture customer relationships that create measurable value by delivering tailored solutions that are based on the customer’s needs
  • Work independently in a home based environment while providing the highest level of customer service to American Express customers
  • Document necessary account information and offer custom solutions that benefit the customer
  • Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality

Qualifications

Requirements:

  • 4 years of customer service experience or 4 year college degree with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication
  • Ability to work in a fast paced metric driven environment with proficient multitasking and navigation in a windows environment
  • Demonstrated consultative experience, ability to influence, resourcefulness
  • Experience owning or working in a small business a plus
  • This position operates in a 24/7 environment and we are specifically hiring Part-Time shifts (20-30 hours per week, after training). Shift start times are between 2pm EST and 6pm EST with weekend shifts required. Benefits eligibility after 90 days of employment.
  • High school diploma or equivalent required. Bachelor’s degree preferred. Education benefits available
  • Experience working from a home office as part of a virtual team is preferred

Additional System Requirements:

  • Dedicated High Speed Internet line with at least 10 Mbps download and 1 Mbps upload speeds: DSL or Cable (no wireless or satellite ISPs allowed). High Speed dedicated lines (personal use is prohibited during business hours)
  • Business class service preferred where available
  • Dedicated and separate analog landline phone (no VOIP – voice over internet protocol) for training and production calls. (e.g. Magic Jack, Vonage, etc.). Modem preferred (vs. a wall jack) where available. (personal use is prohibited during business hours)

Schedule Requirements:

  • Schedules will be fixed and (20-30) hours weekly
  • Weekly work schedule may include day/evening/overnight shifts
  • Weekend shifts are required
  • Time off will be available/approved based on current call volume demands

How to apply?

If you are interested in this work at home job opportunity, please visit the job listing here for more information and apply. Good luck!