Work at Home Jobs

UCare currently is hiring work at home member service representative. This is a part time position. This is a part-time position working 24 hours per week.

The schedule for this job is as follows: Monday and Wednesday 5 p.m. – 10 p.m., Saturday 8:30 a.m. – 5 p.m., and Sunday 9 a.m. – 4 p.m.

Job Description

• The Work-At-Home Representative will provide accurate and timely responses to inquiries and informal grievances from medicare members, authorized parties, and other internal/external customers.
• The customer contact takes place from home via telephone, written correspondence, web, fax, or voicemail.
• Through member or provider contact coordinate accurate and efficient transportation for covered services to members who have the transportation benefit.

Requirements:

• A high school diploma or equivalent is required. A two year degree in a health related, liberal arts, or communication field is preferred. Course(s) in medical terminology also preferred.
• Experience in a customer service environment is required. Proficient computer skills and excellent written and verbal communication skills required. Ability to multi-task and work efficiently in a fast-paced environment also required.
• Six-months customer services experience in a call center environment or two-years other customer service is preferred.
• Experience with health insurance, HMO, physician group practice, or community agency preferred. Working knowledge of medical claims and/or medical billing processes is preferred.
• Knowledge of Microsoft office, Amisys, and MACESS type software packages. Experience working with a transportation company as a dispatcher or scheduler.
• This Work-At-Home (WAH) position requires that applicants have space in their home to designate as a work at home space.
• This position also requires that you have high speed internet access with a vendor that will service the home location.

If you are interested in this work from home job opportunity, please visit the job listing for more information and apply. Good luck!

Slickdeals currently is expanding its coupon team and is seeking  highly motivated, internet savvy and dependable Coupon Editors. You must live in the LA area and be available to come in for in-person trainings at the Hollywood office. This position will allow you the freedom to work from your home office provided you have a high speed internet connection.

Job Responsibilities:

• Create and maintain written content for coupon section
• Internet research for best deals on competitors and various sites
• Quality assurance on all aspects of coupon content
• Provide the best user experience to new and existing customers
• Prioritize assignments and help out team in other areas as needed

Qualifications:

• Internet savvy with experience in researching and using coupon or comparison shopping sites.
• Computer proficiency and an interest in learning new technologies.
• Bachelor’s degree or some college coursework.
• Adept at internet research, particularly the ability to find bargains online.
• Experience working in online marketing, e-commerce, or content writing is preferred.
• Commitment to quality in all aspects of your work.
• Demonstrate sound reasoning, good judgment and common sense.
• Ability to work independently, take direction and learn quickly, demonstrate initiative, and thrive working in a home office environment.
• Must be able to maintain accurate record of work hours and billable time.

This is a part-time position with the potential to move to full-time with a proven track record. If you are interested in this work at home job opportunity, please visit the job listing for more information and apply. Good luck!

Enterprise Rent-A-Car currently is hiring Work From Home Rental Reservation Representative. You must live in Kansas City, Missouri. This position offers paid training, competitive benefits and discounts, and the flexibility of working from home.

Description:

Employees working from home as Rental Reservation Representatives will be handling inbound calls from Enterprise rental branches across the US and Canada, assisting customers with reservations, rates, and availability information.

Responsibilities:

• Reserve rental vehicles for Enterprise offices nationwide
• Provide excellent customer service to customers
• Consistently meet established performance and quality standards
• Locate and interpret complex information from a number of databases
• Communicate information considered unsatisfactory by customers in a tactful manner
• Handle multiple tasks (ie., talking with customers while accessing information in a computer)
• Offer alternatives and options to overcome objections
• Sell associated items
• Adapt to the differing needs of corporate, retail, or insurance replacement customers
• Adhere to shift assignments
• Accept repetitive work tasks
• Make outbound calls when appropriate
• Participate in virtual training, conference calls, and feedback sessions
• Maintain a regular and reliable level of attendance and punctuality
• Perform miscellaneous job-related duties as assigned

Qualifications:

• Must be at least 18 years old
• Minimum of 1 year customer service experience
• Minimum of 1 year sales experience, which could include up-selling experience
• Minimum 1 year work experience at the same employer
• Must be able to work 40 hours per week
• Must be able to work schedule with start times between 6am-12pm
• Must be able to work weekends (Saturday & Sunday)

Additional Skills Required:

• Ability to learn via live, instructor-led phone/conference call
• Able to learn quickly in a technical environment
• Computer literacy required – able to successfully navigate and maneuver across multiple applications simultaneously
• Knowledge of keyboard short-cuts, such as cut-and-paste
• Self-starter and disciplined; not easily distracted while working at home
• Ability to trouble-shoot and fix minor computer problems independently
• Excellent customer service, interpersonal, and communication skills
• Excellent verbal and written communication including grammar and voice quality
• Detail oriented, ability to multitask, strong sense of urgency and commitment to excellence

Work From Home Requirements:

• Have permanent residence with a defined working space that is clean, ventilated and quiet working space with functioning smoke detector, fire extinguisher, and first aid kit
• Computer (PC, no Mac)
• OS Version: Windows XP SP3, Windows Vista, Windows 7, or Windows 8
• Computer USB Headset with Microphone or PC speakers and microphone
• High speed Internet access provided by a cable or DSL provider (Satellite broadband does not meet our requirements)
• Minimum up load speed of 1000 kbps (1.0 mbps)
• Minimum down load speed of 3000 kbps (3.0 mbps)

If you are interested in this work at home job opportunity, please visit the job listing for more information and apply. Good Luck!!

AboutFace currently is hiring home-based mystery shoppers to visit AboutFace’s client or competitor locations and submit neutral, detail-filled evaluations documenting their customer experience. Mystery shoppers work as independent contractor, and on a project-by-project basis.

Requirements

• Dedicated home office containing a computer with high-speed Internet connection, fax, printer/copier and telephone
• Ability and willingness to check email often
• Excellent writing skills
• Ability to remain neutral when describing your experience
• Observant
• Ability to remember details
• Deadline driven
• Thorough command of spelling and rules of grammar
• Great team player – a MUST!

If you are interested in work at home opportunity, please visit the company’s Career Opportunity page for more information and apply.  Good luck!

NexRep currently is hiring work at home customer service agent across the United States. This is an independent contractor position. NexRep agents average about $15 per hour, with some agents exceeding $25 per hour. You will be able to work from your own home office and set your own schedule.

Requirements:

• The legal ability to provide services within the United States, residency within the United States, and no criminal record
• A Windows based computer, with the ability to read Microsoft Word, Microsoft Excel, and PDF documents
• Your computer must be plugged directly into your router; it may not use wireless
• High-speed Internet (minimum of 250 kpbs) that is not provided by satellite
• A USB, noise-cancelling headset
• Access to a landline or cell phone, but only during initial certification. When you provide services as an agent you will use your computer and will not need a phone.
• A quiet area, free of distraction, to provide services
• A printer

To apply you must fill out the online application form. Your form is typically reviewed within one week, and you will receive an email indicating whether or not there may be an opportunity for you with NexRep.

If you move forward you will then schedule a short assessment, where you will speak with a NexRep representative. Finally, if you are accepted after the assessment, NexRep will perform a background check. You will cover the cost of the background check, which is $25, though you will not be asked to do so until you have already successfully completed an evaluation form and assessment.

After passing the background check contractors are assigned to a certification class, in which you will learn how to operate the NexRep system and the information needed for your call type. At NexRep, certification is provided by a real person over the internet. all. Depending upon the call type, certification will take between 5 and 10 business days, with 3 to 5 hours per day. You must attend the entire certification course in order to be accepted as a NexRep agent.

If you are interested in this work at home job opportunity, please visit the job listing for more information and apply. Good luck!

JPMorgan Chase currently is seeking Customer Service Advisor. This is a full time work at home opportunity. You must reside in the state of Pennsylvania.

Job Description

A Financial Service Advisor must provide personalized service via phone that will meet or exceed client and cardholder time and quality expectations. You must possess strong communication skills, be able to think quickly, and solve the day to day issues our cardholders may experience. This role will focus around execution of transaction inquiries, demographic changes/updates, be a service matter expert in client procedures, and be a cardholder advocate.

Job Requirements

• Minimum of one year of customer service, call center, or banking experience
• Must have an average of 12 months of job stability
• Have a high school diploma or GED.
• Excellent communication skills, both written and oral
• Strong interpersonal skills; professional, courteous, friendly, and empathetic
• Strong problem-solving skills, analytical skills, and detail-oriented
• Proficiency with basic computer functions including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment

Work At Home (WAH) Requirements

• Dedicated work space must be within own residence. WAH Advisor is responsible for furnishing and maintaining a separate and safe work area at home. This includes providing an ergonomically suitable chair plus a desk, lights, grounded electrical outlets, smoke detectors and a fire extinguisher
• WAH Advisor must complete the JPMorgan Chase Telecommuting and Remote Work Agreement, Independent Worker Assessment and complete home inspection
• Telecommuting and WAH is not to be used as a substitute for personal obligations including availability for personal dependent care

Schedule: Upon being hired you will select an available schedule that is based on the business need.
Training: You will be required to attend 3-5 weeks paid, self-directed and facilitated training that includes Internet based modules (50%), virtual instructor led classroom learning (25%), and live calls (25%).

If you are interested in this work at home job opportunity, please visit the job listing for more information and apply. Good luck!

DirectTV currently is seeking full time Customer Care Representatives. This is a full time position.  The Customer Care Representative is responsible for providing an all-inclusive and comprehensive service to DirectTV customers.

Job Requirement

•  High school diploma or GED.
• Flexible to work all shifts as required (evenings, weekends, and holidays)
• Able to attend each class of the 6-week training period.
• Have a distraction free, ergonomically satisfactory work environment.
• Meet all equipment/internet connectivity and phone requirements.
• Pass a background and drug screen.

Technology Requirements

•  Computer with the following requirements: Windows Vista or greater, 1 GHz Processor or greater, minimum 3 GB RAM, Internet Explorer, Virus Protection Software, Minimum 1 GB of available hard drive space
• High Speed DSL or Cable Modem Internet Service (Speed should be at least 6.0 MB/s download and 786 KB/s upload)
• Basic Residential Telephone Service – Analog or Digital (VOIP is not permitted)
• Corded headset with a noise-cancelling microphone

Knowledge/Skill Requirements:

• Minimum of 1 year of continuous and verifiable employment.
• Minimum 6+ months of recent and continuous customer service, retail, or call center experience preferred.
• Experience in a performance-managed environment preferred.
• Ability to multitask and prioritize in a fast-paced, conflict resolution environment.
• Ability to be effective in a light sales (informative upselling) environment.
• High level of PC navigation ability in a Windows environment with the ability to quickly learn client specific technical programs, and working simultaneously with multiple software applications and ability to learn internal and external systems to an expert troubleshooting level.
• Utilize available resources to ensure customer satisfaction and retention.
• Follow strict processes, including established scripting to avoid unnecessary out-of-the box steps.
• Excellent interpersonal, organizational and communication skills (both verbal and written) required.
• Strong listening skills, professional telephone manner and ability to deal tactfully and effectively with customers in a fast paced customer focused virtual call center.
• Ability to get along with others, accept constructive feedback and exhibit a positive attitude.
• Demonstrated passion for excellence with respect to treating and caring for customers.
• Ability to work effectively in a team environment and meet individual goals.
• Strong decision making and analytical abilities and deal with conflict resolution effectively.
• Ability to work and perform in a fast paced, virtual production environment within structured work guidelines.
• Must be able to type a minimum of 30 wpm.
• Ability to learn in an online training environment and adapt to changing work requirements.
• Must provide distraction-free and secure home office environment.

Desired Skills:

• PC and technical troubleshooting experience a plus.
• Work at Home experience a plus.

If you are interested in this work from home job opportunity, please visit the job listing for more information and apply. Good luck!

TRICARE and OptumHealth are currently seeking work-at-home provider services agents across the United States. This is a full time position.

Position Description:

The Provider Service Representative is responsible for assisting in the full range of provider relations and service interactions within UnitedHealth Group, including working on end-to-end provider claim and call quality, ease of use of physician portal and future service enhancements, and training & development of external provider education programs.

Provider Service Representatives assist in the design and implementation programs to build and nurture positive relationships between the health plan, providers (physician, hospital, ancillary, etc.), and practice managers.

Other responsibilities include supporting those who direct and implement strategies relating to the development and management of a provider network, identify gaps in network composition and services to assist the network contracting and development staff in prioritizing contracting needs, and may also be involved in identifying and remediating operational short-falls and researching and remediating claims.

Requirements:

High School Diploma/GED
1+ year previous healthcare industry experience
1+ year previous provider relations or provider relations support experience
Basic level (or higher) of proficiency with MS Excel, Outlook, and Word

Preferred Qualifications:

Bachelor’s Degree
Previous experience with MS Access

If you are interested in this work at home job opportunity, please visit the job listing for more information and apply. Good luck!

WellPoint curently is seeking registered nurses to mantain their 24/7 NurseLine. These are telecommuting positions with both full and part-time schedules are available.

This position requires on-line pre-employment skills assessments. The assessments are free of charge and can be taken from any PC with Internet access. Candidates who meet the minimum requirements will be contacted via email with instructions. In order to move forward in the process, your must complete the assessments within 48 hours of receipt and meet the criteria.

As an RN in the NurseLine program, you’ll be focused on professional assessment of caller’s needs with accurate, concise documentation, access caller’s situation using established criteria and protocol, and provide callers with appropriate medical information.

Job Requirements:

• Current, unrestricted RN license from applicable state
• Med/Surg, ER, ICU or Telemetry areas
• Excellent oral and written communication skills; organized and motivated
• Strong computer skills
• Ability to be licensed in multiple states in a timely manner
• Professional certifications, knowledge of care management assessment techniques, and provider and community resource knowledge are a plus
• Telephone triage experience is strongly desired
• BSN a plus

Variable Hours Are Available Including The Following Shifts

• PT – Sat/Sun/Mon 10am to 6:30pm (32 hours/week)
• FT – Saturday/Sunday/Monday 8am to 8:30p, Fri/Sat/Sun 8pm to 8:30am, Mon-Thurs 11am to 9:30pm, Mon-Thurs 8pm to 6:30am (36 hours/week)

If you are interested in this work at home job opportunity, please visit the job listing for more information and apply. Good luck!