HSN Hiring Work at Home Sales

HSNHSN currently hiring work at home sales agent for evening shift. This is a part time postion and you must live in Pinellas, Hillsborough or Pasco Counties within the state of Florida.

Responsibilities

  • Field inbound calls from our customers with potential for extended periods of high volume
  • Maintain a quiet remote work environment free of background noise
  • Apply active listening skills, interject and paraphrase appropriately to best understand the customer’s needs and wants
  • Utilize tone/enthusiasm to provide energy into the customer interaction that will drive sales and customer satisfaction
  • Responsible for promoting sales and upsells – offer alternatives, and closes sales while maintaining rapport with customers
  • Receptive to coaching and eager to implement developmental suggestions for improving performance
  • Committed to adhering to a work schedule (including specified break periods)

Qualifications
Minimum Requirements & Essential Functions:

  • Must have a high school diploma or GED equivalent
  • Previous experience in sales or customer service
  • Strong PC skills to include: Internet, Microsoft Windows and Outlook
  • Strong organizational, detail orientation and follow through skills
  • Strong communication skills and a desire to make customers happy
  • Ability to connect with the customer and bring excitement to the call

WAH Technical Requirements:

  • Standard telephone service (analog landline) (727 or 813 area code) with a wired jack near your computer
  • Work At home phone number must be the home residence and telephone Headset
  • Windows XP (Service Pack 3), Windows Vista (Service Pack 2), Windows 7 or 8, Macintosh (OS X 10.6 or later)
  • Minimum Processor Type: Intel, AMD Athlon, AMD Duron, Celeron or Pentium III or better with a minimum processor speed of 1 GHZ (1000 MHz) and a minimum RAM of 1 GB for Windows 7, Windows XP and Windows Vista
  • 500 MB minimum free disk space
  • Sound Card with Speakers
  • 17″ or larger color monitor capable of displaying a resolution of 1024 X 768
  • Mouse and Keyboard (wireless is allowed). If using a laptop computer, you must have a wired desktop mouse connected to the laptop for proper navigation
  • Headset compatible with your phone and connected to the phone (wireless headset/phone is not permitted)
  • Anti-Virus protection installed. Please ensure that your chosen anti-virus program does not install a “FIREWALL” option

How to apply?
If you are interested in this work from home job opportunity, please visit the job listing here for more information and apply! Good luck!

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