Marriott International Hiring Home-Based Customer Care Sales Specialist

MarriottMarriott International currently is hiring work at home customer care sales specialists (reservation agents) at the San Antonio Global Reservations Sales and Customer Care Center, with the Opportunity to work from home after 90 days.

This is a full time position.  Starting wage is $10.00 per hour.  Flexible schedules determined monthly. Paid training is from 5:00 pm to 1:00 am Monday through Friday for 4 weeks.

In addition to competitive benefit packages, Marriott offers employees following:

  • Valuable room rate, food and beverage, and retail discounts at global Marriott locations
  • Paid time off after 90 days for full time associates
  • Convenience of having the opportunity to work from home and save time, money, and gas
  • Tuition reimbursement and flexible scheduling to accommodate school schedules
  • Retirement saving plan
  • Professional development and career advancement opportunities

Job Summary:

Customer Care Sales Specialists service incoming calls. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.

How to apply?

If you are interested in this work at home job opportunity, please visit the job listing here for more information and apply. Good luck!

Leave a comment

Your email address will not be published. Required fields are marked *