NEW Hiring Work at Home Customer Care Representative

NEW Customer Service Companies currently is seeking Work at Home Customer Care Representatives. This is a full time position. NEW

Job Description

The Customer Care Representative is responsible for providing an all-inclusive, comprehensive customer service experience for customers.

This includes using your advanced technical knowledge to provide technical support for programming and/or equipment issues. You’ll answer a wide array of questions and provide education on complex issues, self-resolutions and offer value-added services.

You’ll also need to be able to diffuse customer frustrations by providing solutions and determining service options. The ideal work-from-home team member is focused and organized, has experience in the call center industry, and loves technology and helping others.

Requirements:

  • High school diploma or GED.
  • Flexible to work all shifts as required (evenings, weekends, and holidays)
  • Able to attend each class of the 6-week training period.
  • Have a distraction free, ergonomically satisfactory work environment.
  • Meet all equipment/internet connectivity and phone requirements.
  • Pass a background and drug screen.
  • 1+ years of customer service experience
  • Prior call center experience preferred

Technology Requirements

  • Computer with the following requirements: Windows Vista or greater, 1 GHz Processor or greater, minimum 3 GB RAM, Internet Explorer, Virus Protection Software, Minimum 1 GB of available hard drive space
  • High Speed DSL or Cable Modem Internet Service (Speed should be at least 6.0 MB/s download and 786 KB/s upload)
  • Basic Residential Telephone Service – Analog or Digital (VOIP is not permitted)
  • Corded headset with a noise-cancelling microphone

How to apply?

If you are interested in this work at home job opportunity, please visit the job posting here for more information and apply. Good luck!

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