Reality Media Inc. currently is seeking Virtual Call Center Contractors to answer general customer questions (guidelines provided) for marketing and lead generation.

The hourly rate is $8 plus monthly bonuses. Average hourly rate with bonuses is $9.50 and average monthly bonus is $40, but some earn as much as $75-$100.

You must work at least 20-40 hours a week . Limited substitute positions are also available. Sub positions will work as hours become available.

QUALIFICATIONS:

• Must be 18 to apply.
• Experience in marketing, lead generation, or sales preferred
• Comfortable with basic computer skills
• Must be reliable and dedicated.
• Ability to follow a basic workflow
• Excellent listening and communication skills
• A quiet home office/place to work. No background noise such as pets or children.

TECHNICAL REQUIREMENTS:

• Computer (PC or Mac)
• Computer USB headset
• High speed internet provided by a cable or DSL provider
• Use of wireless is prohibited

How to apply?
If you are interested in this work from home job opportunity, please visit the job listing here for more information and apply! Good luck!

Wayfair.com currently is looking for self-motivated Email Sales and Service consultants to work from home. This is a full time position. The pay is $11/hour plus monthly bonus potential and benefits begin on the first day of employment. Training in Logan UT is required.

Key Job Duties:

• Use consultative sales approach to help customers in an inbound sales and service center explore product offerings, make purchase decisions, and resolve issues.
• Project a professional company image through phone and email interactions.
• Recognize, document and alert supervisors of trends in correspondence.
• Perform other job-related duties and responsibilities as may be assigned to you by the Company and/or your supervisor or manager i.e. telephone calls to service customers when call demand dictates.

Requirements:

• Able to independently manage and drive personal workload.
• Strong written communication skills.
• Able to type a minimum of 40 WPM.
• Passion for helping customers, desire to make Customer Service a career.
• Familiar with the latest e-commerce trends.
• Regular and reliable attendance is an essential function of this position.
• Must pass a background check and a drug screen.
• Excellent comprehension, writing and keyboarding skills.
• Critical thinking and problem-solving skills, the ability to assess and meet needs, build relationships and have a great attitude.
• Must have a dedicated, separate, quiet and distraction free-work space.
• You must be able to hard-wire your computer into your internet router. Your internet speed must be 5 Mbps or greater.

Wayfair will provide you with all necessary equipment to work at home, which is to be used for work purposes only

If you are interested in this work at home job opportunity, please visit the job listing for more information and apply. Good Luck!

Capital One currently is seeking Work At Home Customer Service Specialist. This is a part time position. Candidate must live 100 miles from the Tampa site ( 8701 Henderson Road, Tampa FL 33634).

Job Description:

Customer Service Associates will be responsible for fielding inbound calls, answering questions, providing an unmatched customer experience, and handling customer concerns through one call resolution. The agent will also be asked to assure speedy resolution of issues utilizing all available channels.

Associates will utilize a variety of tools to quickly service the account and will inform and educate customers to help them make well-informed decisions essential to utilizing their credit card. In addition, listening skills are critical such that effective use of information that is “heard” is fully leveraged.

Training & Work at Home Requirements:

• It is mandatory that you attend and complete all 7 weeks of training.
• Training for this role is 7 weeks, Monday-Friday, from 8am-5pm. You will have to be at the Tampa site for the first 2 days and then the majority of the training will be completely virtually from your home. There is a possibility that you could be asked to come to the Tampa site during training.
• Schedules after training are set at 30 hours a week. The schedules are based on business needs and are a 1 year commitment.
• After training is complete, you may be asked to come to the Tampa site for Business for Technical needs.
• This role requires a home office environment that is free from background noise and distractions
• A high speed broadband internet service provider is required in the home office space (No dial up or Satellite internet service providers). A hardwired internet connection is required upon start to perform the duties of this job. The Internet service provider speed/bandwidth must be 1 megabyte per second or higher is required. Please contact your internet service provider for confirmation.
• A dedicated home telephone line is required upon start to perform the duties of this job.
• The landline, as well as the internet connection can only be used for Capital One purposes during your schedule.

Qualifications

Basic Qualifications :

• At least a High School diploma, GED or equivalent, or Military experience
• At least 2 years customer service experience OR at least 6 months work at home/virtual working experience

Preferred Qualifications:

• Bachelors degree – Small Business experience (Owned, Operated, or Worked for a Small Business)
• Knowledge of the financial and credit industry
• Superior rewards knowledge
• Excellent grammar, verbal, and vocal skills
• Exceptional listening, questioning and call control techniques

If you are interested in this work at home job opportunity, please visit the job listing for more information and apply. Good luck!

UCare currently is hiring work at home member service representative. This is a part time position. This is a part-time position working 24 hours per week.

The schedule for this job is as follows: Monday and Wednesday 5 p.m. – 10 p.m., Saturday 8:30 a.m. – 5 p.m., and Sunday 9 a.m. – 4 p.m.

Job Description

• The Work-At-Home Representative will provide accurate and timely responses to inquiries and informal grievances from medicare members, authorized parties, and other internal/external customers.
• The customer contact takes place from home via telephone, written correspondence, web, fax, or voicemail.
• Through member or provider contact coordinate accurate and efficient transportation for covered services to members who have the transportation benefit.

Requirements:

• A high school diploma or equivalent is required. A two year degree in a health related, liberal arts, or communication field is preferred. Course(s) in medical terminology also preferred.
• Experience in a customer service environment is required. Proficient computer skills and excellent written and verbal communication skills required. Ability to multi-task and work efficiently in a fast-paced environment also required.
• Six-months customer services experience in a call center environment or two-years other customer service is preferred.
• Experience with health insurance, HMO, physician group practice, or community agency preferred. Working knowledge of medical claims and/or medical billing processes is preferred.
• Knowledge of Microsoft office, Amisys, and MACESS type software packages. Experience working with a transportation company as a dispatcher or scheduler.
• This Work-At-Home (WAH) position requires that applicants have space in their home to designate as a work at home space.
• This position also requires that you have high speed internet access with a vendor that will service the home location.

If you are interested in this work from home job opportunity, please visit the job listing for more information and apply. Good luck!

Slickdeals currently is expanding its coupon team and is seeking  highly motivated, internet savvy and dependable Coupon Editors. You must live in the LA area and be available to come in for in-person trainings at the Hollywood office. This position will allow you the freedom to work from your home office provided you have a high speed internet connection.

Job Responsibilities:

• Create and maintain written content for coupon section
• Internet research for best deals on competitors and various sites
• Quality assurance on all aspects of coupon content
• Provide the best user experience to new and existing customers
• Prioritize assignments and help out team in other areas as needed

Qualifications:

• Internet savvy with experience in researching and using coupon or comparison shopping sites.
• Computer proficiency and an interest in learning new technologies.
• Bachelor’s degree or some college coursework.
• Adept at internet research, particularly the ability to find bargains online.
• Experience working in online marketing, e-commerce, or content writing is preferred.
• Commitment to quality in all aspects of your work.
• Demonstrate sound reasoning, good judgment and common sense.
• Ability to work independently, take direction and learn quickly, demonstrate initiative, and thrive working in a home office environment.
• Must be able to maintain accurate record of work hours and billable time.

This is a part-time position with the potential to move to full-time with a proven track record. If you are interested in this work at home job opportunity, please visit the job listing for more information and apply. Good luck!

Enterprise Rent-A-Car currently is hiring Work From Home Rental Reservation Representative. You must live in Kansas City, Missouri. This position offers paid training, competitive benefits and discounts, and the flexibility of working from home.

Description:

Employees working from home as Rental Reservation Representatives will be handling inbound calls from Enterprise rental branches across the US and Canada, assisting customers with reservations, rates, and availability information.

Responsibilities:

• Reserve rental vehicles for Enterprise offices nationwide
• Provide excellent customer service to customers
• Consistently meet established performance and quality standards
• Locate and interpret complex information from a number of databases
• Communicate information considered unsatisfactory by customers in a tactful manner
• Handle multiple tasks (ie., talking with customers while accessing information in a computer)
• Offer alternatives and options to overcome objections
• Sell associated items
• Adapt to the differing needs of corporate, retail, or insurance replacement customers
• Adhere to shift assignments
• Accept repetitive work tasks
• Make outbound calls when appropriate
• Participate in virtual training, conference calls, and feedback sessions
• Maintain a regular and reliable level of attendance and punctuality
• Perform miscellaneous job-related duties as assigned

Qualifications:

• Must be at least 18 years old
• Minimum of 1 year customer service experience
• Minimum of 1 year sales experience, which could include up-selling experience
• Minimum 1 year work experience at the same employer
• Must be able to work 40 hours per week
• Must be able to work schedule with start times between 6am-12pm
• Must be able to work weekends (Saturday & Sunday)

Additional Skills Required:

• Ability to learn via live, instructor-led phone/conference call
• Able to learn quickly in a technical environment
• Computer literacy required – able to successfully navigate and maneuver across multiple applications simultaneously
• Knowledge of keyboard short-cuts, such as cut-and-paste
• Self-starter and disciplined; not easily distracted while working at home
• Ability to trouble-shoot and fix minor computer problems independently
• Excellent customer service, interpersonal, and communication skills
• Excellent verbal and written communication including grammar and voice quality
• Detail oriented, ability to multitask, strong sense of urgency and commitment to excellence

Work From Home Requirements:

• Have permanent residence with a defined working space that is clean, ventilated and quiet working space with functioning smoke detector, fire extinguisher, and first aid kit
• Computer (PC, no Mac)
• OS Version: Windows XP SP3, Windows Vista, Windows 7, or Windows 8
• Computer USB Headset with Microphone or PC speakers and microphone
• High speed Internet access provided by a cable or DSL provider (Satellite broadband does not meet our requirements)
• Minimum up load speed of 1000 kbps (1.0 mbps)
• Minimum down load speed of 3000 kbps (3.0 mbps)

If you are interested in this work at home job opportunity, please visit the job listing for more information and apply. Good Luck!!

AboutFace currently is hiring home-based mystery shoppers to visit AboutFace’s client or competitor locations and submit neutral, detail-filled evaluations documenting their customer experience. Mystery shoppers work as independent contractor, and on a project-by-project basis.

Requirements

• Dedicated home office containing a computer with high-speed Internet connection, fax, printer/copier and telephone
• Ability and willingness to check email often
• Excellent writing skills
• Ability to remain neutral when describing your experience
• Observant
• Ability to remember details
• Deadline driven
• Thorough command of spelling and rules of grammar
• Great team player – a MUST!

If you are interested in work at home opportunity, please visit the company’s Career Opportunity page for more information and apply.  Good luck!