Work at Home Email Sales & Service Consultant Job at Wayfair

Wayfair.com currently is looking for self-motivated Email Sales and Service consultants to work from home. This is a full time position. The pay is $11/hour plus monthly bonus potential and benefits begin on the first day of employment. Training in Logan UT is required.

Key Job Duties:

  • Use consultative sales approach to help customers in an inbound sales and service center explore product offerings, make purchase decisions, and resolve issues.
  • Project a professional company image through phone and email interactions.
  • Recognize, document and alert supervisors of trends in correspondence.
  • Perform other job-related duties and responsibilities as may be assigned to you by the Company and/or your supervisor or manager i.e. telephone calls to service customers when call demand dictates.

Requirements:

  • Able to independently manage and drive personal workload.
  • Strong written communication skills.
  • Able to type a minimum of 40 WPM.
  • Passion for helping customers, desire to make Customer Service a career.
  • Familiar with the latest e-commerce trends.
  • Regular and reliable attendance is an essential function of this position.
  • Must pass a background check and a drug screen.
  • Excellent comprehension, writing and keyboarding skills.
  • Critical thinking and problem-solving skills, the ability to assess and meet needs, build relationships and have a great attitude.
  • Must have a dedicated, separate, quiet and distraction free-work space.
  • You must be able to hard-wire your computer into your internet router. Your internet speed must be 5 Mbps or greater.

Wayfair will provide you with all necessary equipment to work at home, which is to be used for work purposes only

If you are interested in this work at home job opportunity, please visit the job listing for more information and apply. Good Luck!

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